Frequently Asked Questions
Everything you need to know about our premium artificial blooms and delivery services.
How realistic do your faux flowers actually look?
Our blooms are 'real-touch' quality, crafted from premium silk and specialized polymers to mimic the texture, color gradients, and movement of live botanicals. Most customers find it difficult to tell them apart from fresh flowers without a very close inspection.
Do the stems come in a standard length or can they be trimmed?
All our stems are designed with a flexible wire core. You can easily bend them to fit your vase or trim them to your desired length using a pair of heavy-duty wire cutters.
What are your shipping rates and delivery times?
We offer flat-rate shipping nationwide. Orders are typically processed within 1-2 business days, with standard delivery taking 3-5 business days. Express shipping options are available at checkout.
How do I clean and maintain my faux arrangements?
Maintenance is minimal. We recommend a light dusting once a month with a soft microfiber cloth or a hair dryer on a cool, low setting. To prevent fading, keep your flowers out of direct, prolonged sunlight.
What is your return policy if I am not satisfied?
We offer a 30-day return policy for all items in their original, unaltered condition. If the flowers don't perfectly suit your space, simply contact our support team to initiate a return or exchange.
Are your products safe for households with pets or allergies?
Absolutely. Our faux flowers are 100% pollen-free and non-toxic, making them the perfect solution for allergy sufferers and pet owners who want the beauty of nature without the risks.